5 QSR Trends to Watch

Pre-pandemic, some QSRs were already changing to streamline operations and add technology to remove friction points with an evolving consumer. Those that hadn’t got a crash course in operational adaptation for survival. Now, the industry has reached a critical inflection point. It’s a moment for quick-service operators to acknowledge the strategies they’ve put in place for success under the most demanding conditions while also leaning into the critical factors for future success.

This report highlights five significant trends, acknowledging where they stood throughout the past 18 months and how they’ll continue to evolve into 2022.